Our purpose
We’re focused on a clear purpose — to create a better tomorrow for consumers, for businesses, for our communities and for our people.
We’re built on our purpose. It’s central to our brand, articulated by our people and mutually reinforced by our culture. It’s the foundation of everything we do — because millions of people worldwide are still excluded from accessing fair and affordable credit as they’re invisible to the financial system. We want to change this. So, it is our mission to improve financial inclusion, because access to credit opens up opportunities for people to transform their lives.
We help individuals better understand their financial position, take control of their finances and manage their financial health.
We help businesses to make faster, smarter decisions, lend responsibly, more fairly and quickly while reducing risk and offering a better customer experience.
We help individuals better understand their financial position, take control of their finances and manage their financial health. By putting people in control of their financial wellbeing, we’re helping them access, understand and take control of their credit so they can use it to achieve their financial goals. Including helping millions of people save money. We’re helping people protect themselves from identity theft and fraud, negotiate debt and improve their financial knowledge.
Experian Boost helps millions of consumers to improve their credit score instantly.
Experian BillFixer saves consumers money by helping them negotiate a lower rate for their bills.
average bill saving using Experian BillFixer
people supported directly via email and phone
fraud victims supported
consumer debt renegotiated in Brazil
We help businesses understand their customers and make faster, smarter decisions. We do this by transforming data into information and by deploying advanced technologies, platforms and analytics that enable them to lend responsibly, more fairly and quickly to people and businesses. We help them to minimise the risk of fraud, offer a better customer experience, identify new business opportunities, better understand their markets and reduce costs.
We leverage data, artificial intelligence and machine learning to help businesses gain powerful insights and make quick and accurate lending decisions.
Experian Health makes healthcare more accessible, seamless and convenient for patients and medical staff.
clients globally
consumer credit-history records
business credit-history records
credit decisions supported annually
Millions of people around the world are excluded from basic financial services. Many of whom are the most vunlerable in society. We help them gain access to credit and improve their financial wellbeing, enabling families to transform their lives, whether in home buying, healthcare, education or entrepreneurship, and supporting economic growth. We focus on improving financial literacy and confidence, helping people manage their financial lives, and preventing fraud and identity theft.
We work with Code First Girls in the UK, Italy, South Africa and Kenya to upskill women in technology through training, mentoring and internships.
In Brazil, we worked with nonprofit Sebrae to launch a free online financial education platform to help microentrepreneurs and have connected with more than 16 million people since launch.
people connected through our United for Financial Health programme
unbanked people could benefit from our data and technology
employee volunteer hours
community investment
We employ 22,000 of the best and brightest minds. We want to be one of the best companies to work for by creating a diverse, equitable and inclusive workplace where everyone can thrive and bring their best selves to work.
#ExperianStories is a new financial education series told by our people.
Experian’s Early Careers programme helps young graduates gain work experience.
Glassdoor rating
countries certified Great Place To Work
generations in the workforce
employee engagement
By understanding the needs of our stakeholders, we’re able to effectively engage with them.
Our journey to become a sustainable business has been recognised by external organisations.